STARZ Reviews

Based on 151 customer reviews from our shopper community, STARZ's overall rating is 2.79 out of 5 stars and 64% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.

2.8

151 Reviews

Overall Rating

5 Stars

20

4 Stars

36

3 Stars

40

2 Stars

2

1 Star

53

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (151)
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NevaehLopez
April 23, 2023
"Stop the racism"
What can you do to improve? How about you stop the racism against white people. Your one of the biggest one sided racist companies today. You have all black,Mexican, gay,categories, channels,shows,series ect where there isn't a single white actor in them. However, every show with a white lead,it will be full of black,Mexican, and gay token add ins. There can't be an all white cast because of "inclusion" ,it's racists and insensitive to have an all white cast but isn't racist or "inclusive " to have an all black,gay,Mexican cast? How about a White Pride category? A German,Irish,Scottish, pride category? This whole Black Starz,Black pride,Gay ldvdwox whatever pride category is racist and inappropriate.
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tinyzebra922
April 10, 2023
"I picked 1 star because it won’t alllow…"
I picked 1 star because it won’t alllow me to go any lower. this service is trash & so is there customer service.
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bigkoala898
March 25, 2023
"I paid for Starz to watch seasons 1-3…"
I paid for Starz to watch seasons 1-3 of American gods I watched season 1 only to see they took season 2 and 3 off and wants us to lay per episode after already paying for Starz fu** them
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LynnBailey
March 08, 2023
"Starz uses deceptive tactics to prevent…"
Starz uses deceptive tactics to prevent customers from cancelling. I attempted to cancel, and believed that I had succeeded, but I still got charged, so I went through the cancellation process again, and found that you have select cancel on 3-4 seperate screens for it to finally cancel your subscription, each time you click cancel, an offer for a discounted rate comes up. They are shady!
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JessieBates
February 04, 2023
"Thieves"
Thieves! If I could give them -100 stars I would. If you want to get locked into something with no way out go for it. You can’t cancel. I’ve tried for weeks over the phone, online, from a cell phone, from a laptop, from a PC.
A Starz customer service rep will tell you that you have to cancel through Roku… when you try that they will tell you to circle back around to Starz where you already know nothing will happen. It’s a trap. Don’t fall for it.
Keep away from Starz unless you want to spend the rest of your life paying for it. THERE IS NO CANCELLING!

Absolutely awful!
Don’t use Starz!!!
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goldencat438
February 01, 2023
"Tired of being snuck attack by the…"
Tired of being snuck attack by the filthy commercials on YouTube! I dont mind whatever starz has going on but now im being attacked by their very unfunny gay ghost commercials where some lady drops the F bomb right off the bat. That is verbal abuse that i have to suffer. I like the boxing matches so i give it 2 starz but the commercials a bit much.
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FlorenceRhodes
December 31, 2022
"Bum ass company keeps charging subscription cancled"
What went wrong let's see you charged me again 3 months later for a bill I don't even have the app on my phone and then it says he won't give me a refund f*** Stars trash ass app
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ClydeArmstrong
December 22, 2022
"Dont even deserve one star."
Dont even deserve one star.
App wouldnt download, said i needed 15 ios. Well i already had level 15 ios. And they had my money and i never got an answer to why it wouldnt work. I was told to do stupid crap that id already done like restart my device, then delete the app, i said how do i delete an app that never downloaded!!!!
Starz blamed apple and apple blamed starz and then starz blamed amazon, who had nothing to do eith anything. So i cancelled the trial and got a refund from paypal.
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blackgorilla764
December 16, 2022
"Cancelled a subscription and they are still charging me!!! Outrageous"
Back in August 2022 I've started a subscription with Starz Play under a £1.99 offer, the subscription reniewed automatically and in September I payed full price - £4.99 and immediately cancelled it as I wasn't using the streaming service as I though I would, however for my (unpleasant) surprise I'm still being charged in my credit card for a subscription that I've already cancelled back in September.

I'd also like to highlight that is really frustrating and unacceptable that a streaming service doesn’t provide a customer service number in the UK to sort this kind of situation out.
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LouisCooper
December 04, 2022
"This is America, not Mexico"
You can improve this channel by removing the obnoxiously loud Spanish speaking commercials. This is America and I don't know why I'm be forced to watch unsolicited Spanish speaking commercials. Send them to Telemundo!!!!!
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organicleopard989
November 26, 2022
"Joke of a company"
Absolutely fuming! No reminder of renewal and as I suffer with a disability I forgot to cancel the subscription. I haven’t used the app for months and when I ask for a refund they proceed to tell me because I opened the app to cancel, they will not refund me??? What kind of sorcery is that? So how am I meant to cancel if I’m not allowed to open the app? Any excuse not to refund me so now I have paid for something I’m not even using and they don’t care. Never using this again.
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Bambucna
November 21, 2022
"There's cheaper and more reliable options!"
Stars needs to sell some there series out to other networks instead of making fans wait 2 damn years to see what happens in the following. Their movies are on repeat. I cancelled my subscription. It's cheaper to buy the seasons 9n Amazon as there released. Where the hell is Power Book 2 season 3 jerks!!!
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Peterbup
November 10, 2022
"The representatives talk over the…"
The representatives talk over the customer when they are attempting to explain an issue; then they get rude when they don't have the correct information. The date of 11/09 is accurate.
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ticklishbear441
November 03, 2022
"Starzplay really is not good"
Starzplay really is not good. On sports it has advertisements all through and it's disappointing that having paid for subscription you are forced to see advertisements that are repeated on and on with no change or variety. Very very sad experience.
Without advertisements this would be a great sports channel.
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EarlBoyd
October 31, 2022
"I’m Tired of the Stars Commercial"
I’m binge watching a series and forced to sit through the same Stars promotional segment between each episode. Seems like my monthly fee should protect me from this. And the long intro without the option to skip it. It’s enough to make me cancel Starz and wait until the program finds it’s way to Netflix.

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